Privacy Notice and Cookies

What information do we collect about you and why?

How we use your data depends on how we’re interacting with you. Please select a category to get into the detail.


I'm not a customer

We collect data from various sources to give us insights about our potential customers, in particular:

  • If we meet you at a trade show or an event we collect your contact details and any industry relevant information you give us about your preferences.
  • If you request a quote or complete an online form on our website, we collect your contact details and any information you give us on the form you complete.
  • If you contact us over social media we will collect your contact details, social media handles and IP address.
  • If you contact us by phone, we will collect your contact details and information you provide to us about your inquiry.

We also source and enrich our contacts from across our companies, on social media, the internet and from specialised data brokers. In all cases listed on this page, our lawful basis to handle your personal information and to contact you is our legitimate interest to develop and promote our business.

I'm a customer

If you order or use a product or service from us we will collect certain information including your contact and payment details. We collect this to perform the contract between us.

We also collect the industry you work in and information about your preferences and interests, because it’s in our legitimate interest to understand our clients and develop our business.

Find out more about

We share your personal data with:

  • Our companies, if our products and services are likely to be of interest to you.
  • Our webinar and event co-sponsors, who will be identified to you when you sign up for a webinar or event.
  • In both cases above, we do this on the basis of our legitimate interest to develop our relationship with you personally, and your business. You can opt out of this by contacting us at or by following the unsubscribe link in an email from us.
  • Our distributors, if they would be best placed to help progress your inquiry or provide support to you. When we share your data for this purpose, our distributors also share information back to us about the progress of your inquiry. Our lawful basis to handle your personal data in this way is our legitimate interest to promote our business and ensure our customers are adequately supported.
  • Analytics and search engine providers to assist us with the improvement and optimisation of our site, as well as analytics and reporting service providers. We share this information if you provide us with consent to the use of such cookies on our site. You can always withdraw your consent. For more information please see Your rights.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including to comply with any legal, accounting, or reporting requirements.

When deciding when it is time to delete your personal data, we consider the reasons why it was collected in the first place, whether we are currently working with you or your company at the moment, and the sensitivity of the data we collected.

For more information please contact us.

We store your data on our systems both within and outside the UK/EU. 

Whenever we transfer your personal information outside of the UK and the EU, we ensure it receives additional protection as required by law.

To keep this privacy policy as short and easy to understand as possible, we haven’t set out the specific circumstances when each of these protection measures are used. You can contact us for more detail on this.

You have various rights under data protection law. If you wish to exercise these rights or have any questions please contact us. You have the right to:

  • access your personal data and obtain a copy of it
  • rectify any incomplete or inaccurate personal data we hold about you
  • ask us to erase the personal data we hold about you
  • ask us to restrict our handling of the personal data we hold about you
  • ask us to transfer your personal data to a third party
  • object to how we are using your personal data
  • withdraw your consent to our processing of personal data if you have provided such consent
  • complain to us or to the Information Commissioner’s Office, the supervisory authority in the United Kingdom. 

Please keep in mind that privacy law is often complicated, and these rights will not always be available to you all of the time.

Contact us

We have a designated representative in both the United Kingdom and the European Union in accordance with Art. 27 GDPR.


EU Representative

Ian Burrell | Group CFO

Contact address: SPT Life Sciences GmbH,
Brückenäckern 4, 07751 Großlöbichau, Germany.


UK Representative

Ian Burrell | Group CFO

Contact address: SPT Labtech,
Melbourn Science Park, Cambridge Rd, Melbourn, UK, SG8 6HB.



This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. For more information on what cookies are, visit All About Cookies.

We use 4 different types on cookies on our website:

  1. Essential cookies
    These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work. These cookies do not store any personally identifiable information.

  2. Performance cookies
    These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

  3. Functional cookies
    These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

  4. Targeting cookies
    These cookies may be set through our site by our advertising partners. They may be used by those companies to show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

How do you change cookie preferences or block cookies?

You can update your cookie preferences for this website by clicking on the following Cookie Settings button:

Alternatively, within your browser, you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use i.e. third-party cookies or those from specific websites. Each browser’s website should contain instructions on how you can do this.

If you block cookies on our website, you may be unable to make use of certain website functions and some areas of the website may not appear optimally.