We have been answering this common question about cross-contamination since we launched our dragonfly non-contact dispensing systems several years ago. Our dragonfly has been widely adopted during the pandemic for mastermix dispensing in sensitive qPCR and Covid-Seq protocols. It has undergone much scrutiny to prove that its dispensing doesn't result in splashing that could lead to well-to-well contamination.
We' have continued to test this with firefly and have extensive data showing no evidence of cross contamination.