We pride ourselves on the quality and commitment of our service capability

Our Services can be tailored to meet your specific need, please contact us to discuss how we can help:
UK office +44 (0)1223 627500 / US office +1 855 601 5867

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Quality engineer with  commitment delivering quality

SPT Labtech’s quality engineering is backed by high quality service, support and advice to ensure that customers receive reliable and effective solutions.

For complete peace of mind our extensive team of in-house and field-based support engineers can provide various levels of service and support including telephone support, secure dial-up access to instrumentation to assist with fault diagnosis, or site visits as required.

SPT Labtech also have technical assistance agreements in place with partner companies in the US, Japan, China and Australasia to provide a complete product support service for customers working outside our normal European office hours.

Email our support team:

What our customers say

What our customers say

The reason why I keep going back to to Labtech is mainly because of their customer service. They have procedures in place but their technicians are more than happy to go out of their way to help and it is the main thing I like about the company.

Warp Drive Bio, Inc.

Chatura Jayakody, Manager, Data Systems and Compound Management

"Very intuitive equipment..."

What our customers say

The customer service has always been, absolutely stellar for us… It’s the customer relationship and the service that Labtech provides that really stands out on the market for us

Intellia Therapeutics

Senior Manager, Automation Group, Screening & NGS Platform Development

customer: Olga Seltser Intellia Therapeutics
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